If you are looking for a pizza place to try, Id highly recommend Guidos at Dequindre and 25 mile road. We ordered a pizza from them to try something new and their was a mixup on the order. What happened next was a master class in customer serivce. I manage a customer support organization in an enterprise manufacturing software company. When working on employee development, we focus on creating great experiences for the customer from people working on the shop floor to executives in multi-billion dollar corporations. We talk about creating moments that are memorable and live on with our customers. I wont get into specifics on their generosity but Ive never encountered anything like it. But beyond that, the person who took my order and the person who prepared the pizza came out to introduce themselves and personally apologize for the mixup. They even called before I arrived to start resolving the issue I didnt know existed. For what its worth, the mixup was minor and they were fixing it before I arrived. I was never bothered for a moment, so all of their efforts were genuine and not a reaction to a squeaky wheel. Of course, beyond the exceptional customer service, their pizza was fantastic. Jenna, in particular, earned Guidos a customer who will be frequently ordering in the future. If you havent had their pizza, you are in for a treat.
— David N., Washington, MI
Pizza was great, service was great.
— Kelly S., Shelby twp, MI
Great service. Best fire roasted sauce. Best pizza , the Chicago is amazing. Salads are good also.
— Steven D., Shelby twp, MI
Guidos is the best pizza in town excellent customer service my only suggestion is when i order a regular pizza i would like the option to minus pizza sauce and add bbq sauce thanks you guys rock
— Eric F., Shelby Twp, MI
I'd give 10 stars if I could. Not only is their pizza the best, their customer service is second to none. Guido's exemplifies 'Doing it Right' in every aspect.
— Russ B., Washington, MI
Great pizza and salads, love the chunky sauce. Friendly and fast service.
— Cathy I., sterling heights, MI
Very good pizza!
— Gita K., Berishaj, MI
Just tried Guido's Pizza for the first time..Wow! was it good. Can't wait to try the Stromboli next time.
— Kevin J., Shelby, MI